Jira training: from getting started to platform administration.
Jira training is chosen not by product but by role: a user who tracks their work, a project manager who configures workflows and an administrator who runs the instance do not have the same needs. BleuLemon trains all three, in house, on your own instance, since 2008, in Paris, in Lyon and across France.
Atlassian Platinum Solution Partner · Cloud and Data Center · 1 to 8 people per session
A tool that no one has mastered ends up being worked around.
Teams raise tickets with no convention, every workflow tweak goes back to the administrator, the dashboards serve no one, and the real tracking moves back into a spreadsheet. The instance works, but it no longer tells you what is happening.
Training by role settles the problem at source: everyone knows what they can do, and how far.
Each role, its own level of training.
Navigating Jira, creating and tracking your work, using agile boards and filters, adopting good practice from the start. For business and IT teams, and newcomers to an existing project · 0.5 day.
Understanding your role in relation to the product administrator, then configuring: workflows, components, versions, automation, agile boards, advanced JQL search and management dashboards for the team and for the executive committee alike. For project managers, product owners, scrum masters and leads · 1 day.
Project creation, configuration schemes, permissions, global automation, instance governance, Marketplace apps. For Jira administrators and platform teams · 2 days.
Security, performance, version upgrades, user provisioning by directory or single sign-on, backups, webhooks and APIs. For technical administrators of a Data Center environment · 1 day.
Governance of the Atlassian Cloud organisation and data security. 0.5 day, Cloud only.
And the methods that go with them.
Training on the tool makes a team operational. When deployment redistributes roles or imposes new rituals, the resistance is no longer about Jira but about what it changes.
For managers, project managers and change champions · 1 day.
Discover the Change management training.
Cloud or Data Center.
All our Jira courses exist in both versions. The content follows the real differences between the two environments: organisation governance and data security on the Cloud side, version upgrades and provisioning on the Data Center side.
If you are preparing a migration, the training is set on the target environment rather than the one you are leaving.
How a session runs.
A preparatory interview with the consultant-trainer establishes your context and your use cases. A participant placement questionnaire allows the level to be adjusted before day one. The session is held in house, 1 to 8 people, on site at your locations or remotely, in French or in English.
We train on your instance whenever possible: the training then works on your projects, your fields and your working habits.
A trained team does not memorise a manual. It changes the way it works.
The questions we get asked about Jira training
A question that finds no answer here is dealt with in a thirty-minute conversation, about your actual context rather than a general case.
Talk to an expertWhich Jira course should you choose?
By role. Level 1 is enough for users who create and track their work. Level 2 is aimed at project managers and leads who configure screens and workflows. Level 3 is for the team that runs the instance, in its functional or technical version.
Do you need to know Jira before Level 2?
Yes, hands-on user experience is needed. Level 1 provides it in half a day if your participants are new to the tool.
Do you train on our instance?
Yes, and that is what we recommend. The training works on your projects and your configurations, not on a demonstration environment.
What is the difference between the training and an Atlassian certification?
A certification validates an individual level against a standard exam. Our training starts from your instance and changes a team's practices. The two go together.
How many people per session?
1 to 8, with small groups of 2 to 8 for focused support. The price does not depend on the number of participants.
Going further: The training catalogue·Jira Service Management training·Confluence training·Change management training·Our Atlassian services